Can I cancel anytime?

Yes, you can downgrade your subscription anytime by going to the Stripe billing portal link provided in the user account menu.

What payment methods are accepted?

We accept all major credit and/or debit cards along with Apple and Google pay. We also accept payments with Link.

Do you offer free trials?

Although we don't currently offer free trials, our free plan should be more than enough to decide.

Can I get a refund?

If you have issues with our product, we will refund you in full if you contact us within 90 days. For none issue inquires, you can request a refund within 60 day period by emailing info@krastie.ai.

Is my data secure?

Yes, your data is encrypted with web industry standards such as TLS/SSL and all payments are handled by Stripe. For any questions or concerns about data security contact us today at info@krastie.ai.

How often is usage reset?

Credit usage resets every month typically on the first day of the month. For other types of usage such as number of team members, that never resets.